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ARCHIPELAGO REVOLUTIONIZES GUEST EXPERIENCE WITH INTEGRATED ROOM AND FLIGHT BOOKING FEATURE

Jakarta, May 2023 - Archipelago International, a leading hospitality group and the largest hotel management company in Southeast Asia, has introduced an innovative new feature on its hotel website that allows guests to book both their accommodations and flights seamlessly.

Integrated Room and Flight Booking Feature
Integrated Room and Flight Booking Feature

This feature sets Archipelago apart from other hotel operators, providing guests with a convenient and streamlined booking experience, all in one place.


Traditionally, booking a hotel room and flights required separate transactions on different platforms or can only be done in certain OTAs. Archipelago's new feature eliminates this inconvenience by integrating the two processes, making it easier and more efficient for guests to plan their trips.


This unique service shows that Archipelago continues to prioritize guest satisfaction and convenience, cementing its position as a pioneer in the hospitality industry.

"Archipelago's integrated booking feature is a win-win for both guests and our hotel brands," says John Flood, President and CEO of Archipelago International.


"By providing an all-in-one solution, we are differentiating ourselves from the competition and attracting travelers who value convenience and efficiency. This new feature is just one example of our ongoing commitment to delivering exceptional experiences that exceed guest expectations."

The initial rollout of this feature will focus on the ASTON brand, with other Archipelago brands set to gradually adopt the integrated booking system. This phased approach ensures that each brand can implement the feature seamlessly, guaranteeing a smooth and reliable experience for guests across all properties.

With the integrated room and flight booking feature, guests can now visit the hotel website, browse available rooms, and simultaneously search for the best flights to their destination. The intuitive interface allows users to compare various flight options, select their preferred airline, and seamlessly coordinate their travel plans with their desired hotel stay.


This new feature not only saves guests valuable time but also ensures they can make informed decisions and secure the best deals for their travel needs.

Archipelago's commitment to enhancing the guest experience extends beyond this innovative feature. With a strong focus on providing exceptional service, comfortable accommodations, and a wide range of amenities, Archipelago aims to make every guest's stay memorable.


The introduction of integrated room and flight booking further demonstrates the group's dedication to exceeding guest expectations and simplifying the travel planning process.


"The integrated room and flight booking feature is a game-changer in the hotel industry. We understand that today's travelers seek convenience and personalized experiences. By providing a one-stop solution for accommodations and flights, we are empowering our guests with greater control over their travel plans, saving them valuable time and effort," says Chris Legaspi, Vice President for Commercial, Archipelago International.

Guest feedback has played a crucial role in the development of Archipelago's integrated booking feature. By actively listening to customer preferences and analyzing market trends, the company has tailored this feature to meet the evolving needs of modern travelers.


Archipelago remains committed to continually enhancing its offerings and incorporating technological advancements to create exceptional experiences for guests and to ensure a seamless and hassle-free booking experience for every guest.


For more information, visit www.archipelagointernational.com and follow @archipelagointernational on Instagram.

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About Archipelago

Archipelago International is Southeast Asia's largest privately-owned hotel management group with more than 40,000 rooms and residences in over 200 locations across Southeast Asia, the Caribbean, the Middle East and Oceania. A trusted hotel company with a long track record and award-winning brands including ASTON, Collection by ASTON, Alana, Huxley, Kamuela, Harper, Quest, Hotel NEO, fave, Nordic and Powered by ARCHIPELAGO.


Media Enquiries:

Sari Kusumaningrum

Director of Corporate Communications & PR

Archipelago International

sari.k@archi.email

 

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