Code of Conduct

Kalihara Hotels

Code of Ethics & Business Conduct

Introduction

At Kalihara Hotels we believe that strong ethics and good business should go together naturally. We are committed to operating our company with integrity and in accordance with the highest ethical standards.

Our reputation is built upon the trust and confidence of all our stakeholders, and is an integral part of vision of our group. This Code of Ethics and Business Conduct (‘The Code’) sets out the principles and standards describing how we should work and behave. It applies to all directors, officers and employees of Golden Tulip.  

We must all uphold our responsibility to behave ethically and protect the reputation of our company. These principles lie at the heart of who we are, and nothing should ever compromise our commitment to honesty and integrity.

Responsibility for Compliance with the Code

All directors, officers and employees are responsible for abiding by this Code. This includes responsibility for the failure to exercise proper supervision and the responsibility to report a violation by subordinates. Disciplinary action may, when appropriate, include dismissal.

The standards set out in the Code are necessarily general and do not address each and every situation that may confront employees throughout the company. Where appropriate, guidance should always be sought from management.

Relationships with Business Partners

It is in Kalihara Hotels' best interests to establish mutually beneficial commercial relationships with our guests, suppliers and business partners.

• You will not and should not accept any commission, kickback or monies from any supplier or business partner at any instance, such may cause and may be cause for immediate termination and or be considered a criminal offence. 

• You should not accept gifts, entertainment or favours which might place you under any obligation or which would reasonably be viewed as influencing business transactions. Any gift or hospitality of more than token value must be reported to senior management who will determine whether it can be accepted.

Health and Safety

We are all responsible for helping to maintain a safe and healthy working environment in line with local laws and regulations and in accordance with our internal standards.

Equal Opportunities

We recruit and promote individuals based solely on their suitability for the job without discriminating on the grounds of race, colour, ethnic or national origin, gender, sexual orientation, age, religion, marital status or disability unrelated to the role. 

Harassment

We will not tolerate harassment of any employee by any person, for any reason.

The Environment

We are committed to preserving and protecting the environment and to economic growth and prosperity. These goals are not only consistent but mutually reinforcing. Protecting the environment is an investment in all our futures. We are also committed to constructive participation with all stakeholders in the ongoing process of sustainable growth.

Conflicts of Interest

We must always act in the best interests of Golden Tulip and avoid any personal preference or advantage. This includes situations where personal, family or financial interests conflict with those of Golden Tulip or where an employee holds an interest in an organisation seeking to do business with the Group. If you encounter a potential conflict of interest you must disclose the details and stand back from any related decision-making process. In addition, you should avoid apparent conflicts of interest  which occur where a reasonable observer might assume there is a conflict of interest and, therefore, a loss of objectivity in your dealings on behalf of the Group.

Competition

The Group is committed to open, free and fair competition in all our markets. We will compete vigorously but honestly, observing all competition and anti-trust laws. Guidance on competition and anti-trust compliance can be found in regional competition law and anti-trust compliance manuals and guidelines.

Fraud

We will not tolerate fraud of any description. You have an obligation to report any suspicions of fraud in accordance with the Disclosure Procedures detailed at the end of this Code.

Property, Assets and Resources

Golden Tulip resources must be protected and must not be used for personal gain. This includes tangible assets such as stocks, equipment and cash, in addition to intangible items such as intellectual property, computer systems and confidential information. Information held within the Group such as business plans, pricing, financial data and guest details remain the property of Golden Tulip and must not be disclosed outside the Group without prior permission. The storage and use of guest data may be further subject to data privacy regulations which must be complied with.

Records, Disclosure and Communications

Matters relating to the activities and performance of the Group must not be discussed with representatives of the media unless specifically authorised as part of your role. Our Group Communications department will co-ordinate any announcements, statements or responses to questions from the media, particularly those which relate to share price or commercially sensitive information.

ACKNOWLEDGEMENT

I have received, read, understand and will comply with the Kalihara Hotels Group Code of Ethics & Business Conduct. Unless disclosed below, I have no knowledge of any violation or potential violation of this policy. I understand that a violation of the Code of Ethics & Business Conduct may result in disciplinary action, which may include termination. 

Name (print): _______________________________________________________

Signature: ________________________________________________________

Title: ________________________________________________________

Date: ________________________________________________________