Guest Room M&E Facilities Maintenance

Purpose: 

To maintain guestroom facilities meeting Golden Tulip City Resort-Lombok 4-star hotel standard, and prolong the service life of the equipment.

Policy:

Guestroom mechanical and electrical equipment includes air-con, fridge, water supply & drainage, telephone, TV, sound system and hair dryer etc.

Procedure:

1. Preparation work prior to starting maintenance work.

2. Maintenance work shouldn’t affect guests’ life, rest and work

3. It should be one-week (at least 3 days) notice given to Housekeeping and F/O prior to commencement of every maintenance work.

4. As to the work emits irritative smell, or dusty work, ventilation and vacuum measures should be taken in advance.  

5. Measures to protect furniture, carpet etc.

2.   Maintenance content & method:

1. FCU

   1. Filtration meshwork cleaning

   2.  Electric motor grease

   3.  Fan cleaning & water accumulating plate cleaning

   4. Aluminum piece cleaning

      
      

2. Exhaust fan in Toilet

   1. Cleaning & Grease for the motor

   2. If necessary, replace exhaust fan with ventilation fan floor by floor

3. Lavabo, Sit-down toilet, bathtub and hardware accessories

   1. Cleaning water faucet filtration meshwork and shower sprinkler 

   2. Smooth Sewage

   3. Firmness of installation of hardware accessories

   
   

4. Furniture ornament maintenance content:

   1. Varnish of various furniture

   2. Wallpaper repair on cracks, bubble, falling off and damage.

   3. Joint and damage on carpets

   4. Cracks, falling off and color difference on ceiling

   5. Waterproof glue around bathtub, lavabo 

   6. Fog on mirror

   7. Damage on marble

5.  Maintenance Cycle

   1. In terms of features of equipment

   2. In terms of room-taken rate

   3. On special request

6. Maintenance Time

   1. Usually is arranged between 9:00 – 17:00

   2. Vacant room could be arranged between 8:00 – 22:00, in the case not affecting guest rest, it could be extended to after 22:00.

   3. As too noisy operation, it should be discussed with concerned department for specific operating time.