Maintenance Requests Resulting From Tours of House

Purpose: 

Periodic tours and inspections of the Hotel will be performed, and as a result of these tours the following procedure will be followed,

Procedure:

1. All tours of house will be followed up with formally constructed minutes highlighting any defects and areas of responsibility.

2. These minutes will be distributed to the relevant Department Head.

3. Director of Engineering or Assistant Director of Engineering will then transfer all points from the tours of house which are directly concerning engineering onto maintenance request forms, prioritize, and then allocated them to the relevant trades.

4. On completion of each request Director of Engineering or Assistant Director of Engineering will record the event as per the request procedure. Also, a master copy of the tour minutes is to be up dated as part of the Department's Progress Monitoring Procedures.

1. These minutes must be taken to the next tour of house meeting and used as the official records to inform the relevant Head of Departments of the departments’ progress.