SHOW KITCHEN GUIDELINE

Purpose 

All kitchen associates that have any guest contact or who are designated to work at cooking stations and supervise buffets must be display a professionalattitude at all times and to flex their skills along with the following 12 commandments.

Policy

To ensure that all staffs will follow the procedure on show cooking.

Procedure

1. Acknowledge the guest when he / she approaches

2. Smile and greet the guest in a clear audible voice making good eye contact.

3. DO not discriminate persons against any gender or race

4. Must have a basic knowledge of the hotels facilities and outlets.

5. Act immediately on request without delay and be courteous in replying

6. DO NOT blame other departments or fellow associates we are one team.

7. Basic Conversational English Skills are a must for all Cooking station cooks and chefs, especially at breakfast.

8. Grooming must be of the highest standards at all times

9. When directly handling food in front of guest always use gloves.

10. Do not stand in groups with your fellow associates and chat 

11. Stand erect at all times do not slouch or stoop.

12. Maintain the codes for personal grooming and hygiene at all times