Mobile Telephone Utilization

POLICY

1. Employee should restrict of personal cell phone, especially during work time. 

2. Employee should use the personal cell phone only during scheduled breaks in non-working areas.

3. Other personal calls should be made during non-work time whenever possible, and employees should ensure that their friends and family members are fully aware of this policy. 

PURPOSE

Employees are expected to exercise the same discretion in using the personal cell phone. Excessive usage of personal cell phone can interfere with employee productivity in the workplace. 

PROCEDURES (For Operational Department)

1. Operational Department is Front Office, Housekeeping, Food & Beverage, and Engineering.

2. Employees are prohibited to use their personal cell phone during work time, especially at guest area.

3. Employee must switch off their cell phone during work time.

4. To eliminate any loss or damages, employees are allowed to keep their personal cell phone on their uniform pocket, but it should not be obviously seen or noticed.

PROCEDURES (For Back Office Department)

1. Back Office Department is Executive Office, Finance, Sales & Marketing, and Human Resources.

2. Employees are prohibited to use their personal cell phone during work time, especially at guest area.

3. Employees are allowed to activate their cell phone during work time.

4. Excessive usage of cell phone is prohibited.

PROCEDURES (For HODs and Sales & Marketing)

1. Head of Department are Executive Committee and Senior Managers

2. Sales & Marketing are all Sales & Marketing employees

3. HODs and Sales & Marketing are allowed to use personal cell phone in guest area, for business related only.

4. Ringtone is to be set on moderate volume and tone.

5. Employees are prohibited to speak loudly, express anger, feud, or inappropriate language.

6. Express apology and polite excuse when answering incoming calls while in the middle of direct conversation with any guest or clients.