PLACING EQUIPMENT IN STORAGE

Guest Expectation: I expect cleaning equipment to be out of my sight.  I expect there to be a storage facility in the hotel which is used.

Why is this task important for you and our guests?

Answers: 

1. I understand the importance of properly storing equipment.

2. It is important for us to take good care of our equipment, so we can save money for the hotel

3. We can show our professionalism.

STEPS	HOW/ STANDARDS	TRAINING QUESTIONS
Storing	Ensure that all tools, equipment and cleaning chemicals are returned to the store at the end of the shift.、 All chemicals must be stored properly in clean containers which are closed tightly to prevent spillage and so as to conserve their effectiveness. Be careful with chemicals!	Why do I have to return the chemicals after my shift, I need them the next day anyway? Why do Chemicals have to be in proper container?
Keep the store clean and tidy	Always ensure that returned tools and equipment are cleaned before placing them back properly in the allotted storage space. All equipment cords are to be wound neatly around the machine before storing.  Chemical containers must be closed properly after use. Do not leave the caps lying around.  Fold the rubbish bags neatly and place them on the shelf. Arrange all accessories neatly in the spaces allotted.  Small items are to be kept in a box. Buckets are to be placed neatly on the shelf and pads must be hung up on hooks provided or as per the hotel standard.    Place all carts/trolleys neatly in the corner. Do not block the passage. Ensure that the store is locked when you leave.	Why do I have to clean equipment before storing? Why do they need to be closed? Why is so important to handle chemicals as per guideline? Can I put equipment in front of an emergency exit? Those exits are rarely used.
Report defects	Report maintenance problems found while cleaning immediately.。	Why do I have to report immediately?
Storing	Ensure that all tools, equipment and cleaning chemicals are returned to the store at the end of the shift.、 All chemicals must be stored properly in clean containers which are closed tightly to prevent spillage and so as to conserve their effectiveness. Be careful with chemicals!!	Why do I have to return the chemicals after my shift, I need them the next day anyway? Why do Chemicals have to be in proper container?
Keep the store clean and tidy	Always ensure that returned tools and equipment are cleaned before placing them back properly in the allotted storage space. All equipment cords are to be wound neatly around the machine before storing. Chemical containers must be closed properly after use. Do not leave the caps lying around.  Handle chemicals as per description!!!!!!! Fold the rubbish bags neatly and place them on the shelf. Arrange all accessories neatly in the spaces allotted.  Small items are to be kept in a box. Buckets are to be placed neatly on the shelf and pads must be hung up on hooks provided or as per the hotel standard. Place all carts/trolleys neatly in the corner. Do not block the passage. Ensure that the store is locked when you leave.	Why do I have to clean equipment before storing? Why do they need to be closed? Why is so important to handle chemicals as per guideline? Can I put equipment in front of an emergency exit? Those exits are rarely used.
Report defects	Report maintenance problems found while cleaning immediately.	Why do I have to report immediately?

Now ask the trainee to practice the task from start to end to test competency.

Summary questions:

1. Why is it so important to handle equipment with care?

2. Do I have to place equipment always in the same place?