Reference

POLICY 

Employment Certification 

An Employment Certificate will be issued to leaving employees by the Human Resources Department certifying mainly the periods of employment, position held, the department worked and the reasons for termination, if appropriate.  All Employment Certificates will be issued by the Director of Human Resources.

In accordance with the relevant ordinance, the Hotel shall distribute to the existed employees of the employment certificate upon the completion of all exit procedure and handling the transfer procedure in regard to exited employee’s necessary personnel file as well as social pension etc.  But the exited employee shall present the clear and accurate transferring information prior to proceeding such procedure.  Human Resources Department will keep the proper record for further check.

Reference Letter 

A Reference Letter (sometimes referred to as a testimonial) is a letter indicating that an employee was employed by the hotel and expanding on the performance of the employee if required.

A Reference Letter must NEVER be given to an employee whose performance has been “below satisfactory” or terminated by the hotel due to misconduct. A Reference Letter can only be issued by Department Head concerned.  Normally, the reference letter cannot be chopped with Hotel or Human Resources seal.

Employment Certification and Reference Letter will only be issued to employees when they have completed the separation procedure satisfactorily.

After an Employment Certificate or a Reference Letter has been issued, the respective Department Head should forward a copy of such letter to the Human Resources Department to be retained in the employee’s file.