Unidentified Payments

Objective ：

Unidentified bank payments must be deposited immediately and a thorough investigation made to determine their proper disposition. These payments must not be held pending identification

Procedure :

Upon receipt of unidentified bank payments, the responsible staff will:

1. Deposit the cheque immediately to the Hotel’s Depository Bank Account.

2. Transfer the payment to City Ledger.

3. For overpayments and payments which cannot immediately be applied to an account, set up a City Ledger account labeled “Suspense Account—Unidentified Payment” and post the payment.

4. Immediately contact the drawer of the cheque or bank transfer, requesting information needed to properly apply the payment. Then apply/transfer the payment.

5. Transfer unidentified income to Other Income after six (6) months, unless prohibited by local laws..

The above policy will be reviewed periodically and may be revised, amended or changed accordingly.