USE OF PARLORS, SUITES AND GUEST ROOMS FOR MEETING ROOMS

GOAL : Revenue for parlors, suites and guest rooms used as meeting rooms will be classified as room’s revenue

SCOPE:

To outline procedures for the use of parlors, suites and guest rooms as meeting rooms.

To define set up and servicing procedures for guest rooms used as meeting rooms.

PROCEDURE:

All reservations for guest rooms used as meeting rooms must go through the Reservations Department. Revenue for guest rooms used as meeting rooms will be classified as rooms

revenue. All set ups, breaks, refreshes and Food and Beverage requirements will be handled by Room Service or the Banquet Department.

Each property must develop an L.S.O.P. specifying which department will handle guest room meeting and Food and Beverage requirements. Under no circumstances should room rental (including F/B charges) for meetings in guest rooms potential room revenues without approval by Resident Manager/Director of Operations.