UNIFORM CLEANING AND MAINTENANCE

It is important that all employees are well dressed and their uniforms are clean, well maintained and personal grooming standards are in place.

Why is this task important for you and our guests?

Answers: 

1. I understand that my Uniform must be clean and well maintained.

2. I understand that I have to take the responsibility for my Uniform.

3. I can show my professionalism.

STEPS	HOW/ STANDARDS	TRAINING QUESTIONS
Uniform cleaning	Staff has to exchange their uniform at the Uniform Room, one for one on a clean for dirty basis. The Uniform Attendant upon receiving the soiled uniform will sort them into 4 carts, under kitchen uniform, light colored, dark colored and items for dry-clean. At 10.00 AM and 4.00 PM daily, the Uniform Attendant must send the soiled uniforms to the Laundry for processing.	Where can I change my Uniform? How do I have to separate the Uniform? When do I have to send the Uniform to the Laundry?
Uniform Inspection	When the clean uniforms are returned from the Laundry, the Uniform Attendant is to check on the following: zips, buttons, stains, skirt or trouser hems, etc.	What do I have to check? What am I doing when something is missing?
Uniform Repair Book	If staff uniforms require repair/mending, the staff members concerned must write the request clearly in the Uniform Repair Book which is placed at the Linen Room counter. When handing in the soiled uniform, inform the Uniform Attendant about the problem.	What do I have to do when my Uniform is damaged? What does the employee need to tell you?

Now ask the trainee to practice the task from start to end to test competency.

 Summary questions:

1. What is important about uniform cleaning?

2. Why does a Uniform need to be inspected?

3. What is written in the Uniform repair book?

4. Who repairs the Uniform?