PAID OUT

GOAL: Cash can occasionally be paid out on behalf of a guest and posted to the guest's room account.

SCOPE:

To outline guest paid-out procedures.

PROCEDURE:

1. Paid outs can be made for:

   • Payments to transportation companies.

   • Payments to florists.

   • Refund of account balance when paid in advance by cash. (Do not use paid out when guest paid by check at check-in.)

2. Paid outs cannot be made to a guest as a cash payment when the guest is settling his accounts with a credit card.

3. All paid outs must be done using the proper voucher and must be signed by the guest and the cashier.

4. Paid out vouchers are to be placed in the cash envelope with the daily deposit.

5. The Rooms Director/Director of Operations will review all paid out slips on a daily basis and investigate any unusual paid outs